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LOMA ACS 100 Module 1 to 5 Exam 2024 Marking Scheme

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LOMA ACS 100 Module 1 to 5 Exam 2024 Marking Scheme 360-degree feedback - Answer- A performance evaluation method that solicits feedback about an employee's performance from many sources, including the employee's superiors and peers, any people the employee supervises, and the internal and external customers the employee serves abandonment rate - Answer- A performance measure that indicates the percentage of inbound telephone calls that are automatically placed on hold and then termi- n...

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  •  • 48 pages • 
  • by EmilyCharlene • 
  • uploaded  28-03-2024
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